Shipping policy

At Natylle, we aim to make shipping simple, reliable, and easy to track.

Shipping Area

We currently ship to addresses within the United States.

Shipping Cost

For U.S. orders under $69, standard shipping costs $9.99.

Orders over $69 qualify for free shipping.

Any applicable shipping charges will be shown at checkout before payment.

Order Processing & Delivery

Orders are processed after payment is confirmed.

Estimated shipping time is 7–12 business days after your order has been processed and shipped.

Once your order ships, you will receive a confirmation email with tracking information.

Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Order Tracking

Tracking information will be sent by email after your order ships. Please allow 24–72 hours for tracking updates to appear.

Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at service@natylle.com. We cannot guarantee changes once an order has been processed or shipped.

Lost, Delayed, or Damaged Orders

If your package is significantly delayed, appears lost, or arrives damaged, please contact us with your order number and relevant photos where applicable.

We will review the issue and assist with an appropriate solution.